Collect In Store



Not going to be home to sign for a parcel? If you live locally, why not try our FREE Collect In-Store option? Simply select the Collect In Store shipping method at the checkout.

Your order will be available for collection in two working days from the First Floor Counter at Aphrodite Clothing7-8 Vine Place, Sunderland, SR1 3NE, subject to passing our security checks. We will also send an email to the address provided once the order is ready to be collected. The store opening hours are as follows:

Monday - Saturday 9am - 5:30pm & Sunday 11am - 4pm.

When collecting your order, please ensure to bring your order number (provided in your confirmation email) and one piece of ID from the following list: bank card, driving license, prove it age card, cheque guarantee card, or passport. Should you wish to return any items to the store, they will be forwarded to the online team in order to process the refund or exchange. 


Please note, no refunds can be made in-store for orders placed online.


If you have not collected your order within 14 days, we reserve the right to cancel and refund your payment. If you have any queries about the Collect in Store process, please do not hesitate to contact us